Maintenance of Gifts

Maintenance & Terms of your Gemzdesignz Swarovski crystal™ product

Gemzdesignz products are made to high standards by skilled craftspeople, but they contain delicate swarovski crystals, so must be used or handled with great care. Follow these simple steps for maintenance:

May be softly wiped with a smooth, dry cloth. Chemicals or cleaning products are not required.
Exposure to chemicals, beauty products, direct sunlight or moisture and extreme temperature should be prevented.
Extra crystals are enclosed and may be attached using a strong liquid adhesive glue if on Glass, plastic or metal product or by heating the top of the crystal if you have a clothing or Boot product.

Please Note Gemzdesignz is not responsible for any repairs or damage to your product after the day of delivery.

Only if the product is faulty on day that it arrives with you,and we are notified in writing (email) on the same day will we do everything we can to sort it for you.

Please take out the extra insurance where applicable otherwise Gemzdesignz will not be responsible for any extra costs you may incur sending back to us but we will honour the postage costs back to you.

Please note all our Baby products are keepsakes and are not to be left with any child alone.

You will recieve a copy of these conditions with every purchase

Kind regards